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Global Retailer Scale-Up

Scaling inventory management and headless architecture, resulting in a 45% increase in mobile conversion rates.

Overview

Our client, a leading global retail conglomerate with operations in over 30 countries, faced significant hurdles in maintaining their competitive edge in the digital landscape. Their legacy monolith architecture was struggling to keep up with seasonal traffic spikes and the increasing demand for localized mobile experiences.

The project objective was to decouple the front-end from the back-end commerce engine, allowing for rapid iterations on the user interface while maintaining a robust, centralized inventory management system that could sync across thousands of physical and digital points of sale.

The Challenge

  • Severe technical debt from a 10-year-old monolithic platform making updates risky and slow.
  • Inconsistent inventory data across global regions leading to overselling and customer dissatisfaction.
  • Poor mobile performance with page load times exceeding 6 seconds on 4G connections.

Our Solution

We implemented a state-of-the-art headless commerce stack using Shopify Plus as the core engine, coupled with a Next.js front-end deployed on AWS. This architecture enabled us to build a lightning-fast, progressive web app (PWA) that provides a native-like experience on mobile devices.

Microservices Integration

Moved from a single block of code to independent services for payments, shipping, and user accounts.

Real-time Inventory Sync

Developed a custom middleware on AWS Lambda to sync inventory between ERP and digital storefronts every 15 seconds.

Project Details

Client

Global Retail Leader (Confidential)

Industry

E-commerce & Retail

Duration

8 Months

Tech Stack

Next.jsShopify PlusAWSTailwind CSS

99

"Exquisite IT transformed our digital presence. We're now faster, more reliable, and ready for future growth."

CTO, Retail Global

Our Process

Our methodology is rooted in precision engineering and strategic foresight. We don't just build software; we architect ecosystems for scale.

01

Discovery

In-depth stakeholder sessions to align on business KPIs and user journey friction points.

02

Strategy

Defining the headless roadmap, data schemas, and selecting the optimal technology stack.

03

Development

Agile execution of the Next.js frontend and robust middleware integration with Shopify.

04

Testing

Rigorous performance auditing and automated QA to ensure 99.9% operational uptime.

05

Launch

Orchestrated global rollout on AWS with zero-downtime deployment and live monitoring.

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